Privacy Policy

1. Data Controller

The controller responsible for processing personal data in connection with this website is:

GLORICUS® International Bonke Consulting
Olaf Lothar Bonke
Sandbuehlstr. 9
DE-95519 Vorbach
Germany

Email: office@gloricus.consulting

Telephone: +49 (0) 9209 598 90 95

For further company information, please consult our Legal Notice.

2. General Information About Data Processing

We take the protection of personal data seriously. Personal data are processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

Personal data means any information relating to an identified or identifiable natural person. Depending on how you use this website, this may include contact details, technical connection information or information you voluntarily provide to us.

We process personal data only for specified purposes and where a valid legal basis exists. The applicable legal basis depends on the particular processing activity.

3. Accessing This Website and Server Log Files

When you visit a website, the hosting infrastructure may automatically process technical information necessary to deliver the requested pages and maintain security.

Depending on the hosting configuration, this may include:

• IP address or network connection information;
• Date and time of the request;
• Requested page or resource;
• Browser type and version;
• Operating system and device information;
• Referring URL, where transmitted by your browser;
• Technical status or error information.

Such information may be processed to deliver the website, maintain technical stability, detect misuse and protect the infrastructure against attacks.

Where applicable, the legal basis is Article 6(1)(f) GDPR, based on our legitimate interests in operating and securing the website.

Server log information is retained only for as long as necessary for the relevant technical, security or legal purposes, subject to the hosting provider's actual configuration and applicable retention requirements.

4. Contacting Us

If you contact us by email or another communication channel made available on this website, we process the information you provide in order to handle and respond to your enquiry.

This may include:

• Your name and contact details;
• The content of your message;
• Information you voluntarily include in your enquiry;
• Communication history necessary to handle the matter.

Depending on the nature of the enquiry, processing may be based on Article 6(1)(b) GDPR where necessary to take steps at your request before entering into a contract or to perform a contract, or on Article 6(1)(f) GDPR where we have a legitimate interest in responding to business and general enquiries.

We retain correspondence for as long as necessary to handle the enquiry and for any additional period required by applicable statutory retention obligations or necessary to establish, exercise or defend legal claims.

5. Business Enquiries and Featured Listings

Shopping.Madrid may provide opportunities for businesses to enquire about directory listings, promotional placements or other business-related services.

If you contact us about such services, we may process your name, business name, professional contact details, message and information needed to evaluate or respond to your enquiry.

Where processing is necessary to take steps before entering into a contract or to perform a contract, Article 6(1)(b) GDPR may apply. Other business communications may be processed on the basis of Article 6(1)(f) GDPR where a legitimate interest exists.

If a business listing or advertising service is agreed, additional information may be processed to provide and administer that service, fulfil contractual obligations and comply with applicable legal requirements.

6. Cookies and Similar Technologies

This website may use cookies or similar technologies. These are small files or technical mechanisms that can store information on your device or access information already stored there.

Technically Necessary Technologies

Certain technologies may be necessary to provide a service you expressly request or to ensure the technical operation and security of the website.

Optional Technologies

If analytics, advertising, embedded content or other optional technologies are used, they may process additional information about your device or interactions with the website.

Where consent is legally required, these technologies should only be activated after valid consent has been obtained. You should be able to manage or withdraw consent using the applicable cookie settings mechanism.

The precise cookies, providers, purposes and storage periods depend on the services actually enabled on this website.

7. Analytics and Third-Party Services

Depending on the website configuration, third-party services may be used to support website operation, measure usage, display external content or provide additional functionality.

Such services may receive technical information, including IP addresses, device details or information about interactions with the relevant content.

Where third-party analytics, maps, videos, social media content, advertising services or other external integrations are enabled, the relevant provider, processing purposes, legal basis and any applicable international data transfers should be identified in this policy or in additional privacy information.

We do not intend this general description to imply that any particular third-party service is currently active on this website.

8. External Links

This website may link to external websites operated by third parties, including shops, brands, tourism resources and other businesses.

When you follow an external link, the destination website may process your personal data under its own privacy policy. We do not control the privacy practices of independent third-party websites.

We recommend reviewing the privacy information of any external website before providing personal information.

9. Recipients of Personal Data

Personal data may be disclosed to third parties where necessary and lawful for the purposes described in this policy. Depending on the services actually used, recipients may include:

• Website hosting and technical service providers;
• Email or communication service providers;
• IT security and maintenance providers;
• Professional advisers where necessary;
• Public authorities where disclosure is legally required.

Where a service provider processes personal data on our behalf, the applicable legal requirements for data processing arrangements must be observed.

Personal data are not disclosed to third parties without a valid legal basis.

10. International Data Transfers

Some service providers may process data outside the European Economic Area (EEA). Whether such transfers occur depends on the hosting arrangements and third-party services actually used.

Where personal data are transferred to a country outside the EEA, applicable GDPR requirements must be met. Depending on the circumstances, this may require an adequacy decision, appropriate safeguards or another valid transfer mechanism.

Information about relevant transfers and safeguards should be provided where applicable to the services used.

11. Data Retention

We retain personal data only for as long as necessary for the purpose for which they were collected, unless a longer retention period is required or permitted by law.

Retention periods depend on the type of information, the nature of the enquiry, contractual obligations, statutory requirements and the need to establish, exercise or defend legal claims.

When personal data are no longer required, they are deleted or otherwise handled in accordance with applicable legal requirements and technical procedures.

12. Your Data Protection Rights

Subject to the applicable legal conditions and exceptions, you may have the following rights under the GDPR:

• Right of access: to obtain information about the processing of your personal data and access to those data.
• Right to rectification: to request correction of inaccurate or incomplete personal data.
• Right to erasure: to request deletion of your personal data where the legal requirements are met.
• Right to restriction: to request restriction of processing in certain circumstances.
• Right to data portability: to receive certain personal data in a structured, commonly used and machine-readable format, where applicable.
• Right to object: to object to certain processing activities, including processing based on legitimate interests, where the legal conditions apply.
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise your rights, contact us at: office@gloricus.consulting .

We may need to verify your identity before responding to a request. The applicable statutory response periods and exceptions remain unaffected.

13. Right to Lodge a Complaint

If you believe that the processing of your personal data infringes applicable data protection law, you have the right to lodge a complaint with a competent supervisory authority.

The competent authority will depend on the applicable rules and the circumstances of the processing.

14. Data Security

We take appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

No method of transmission or storage can be guaranteed to be completely secure. Security measures are reviewed and adapted as appropriate to the risks and the technical environment.

15. Children's Privacy

Shopping.Madrid is intended as a general information website about shopping and destinations. It is not specifically directed at children.

If you believe that personal data relating to a child have been provided to us inappropriately, please contact us so that the circumstances can be reviewed.

16. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, data processing activities or applicable legal requirements change.

The current version will be published on this page. Where legally required, additional information or notice will be provided.

17. Contact

If you have questions about this Privacy Policy or the processing of your personal data, please contact:

GLORICUS® International Bonke Consulting
Olaf Lothar Bonke
Sandbuehlstr. 9
DE-95519 Vorbach
Germany

Email: office@gloricus.consulting

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